Cookie Policy

This Policy describes what types of cookies are used by Lucylou Designs and how they are managed.

Topics covered by this Policy are ;

  • What are cookies?
  • What type of cookies do we use?
  • Disabling and Removing Cookies
  • Further Information

What are cookies?

Cookies are tiny data files placed on your computer by web browsers to collect internet log information, visitor behaviour information and to allow processing of orders. When you visit our website, we collect information from you automatically through these cookies or similar technology. Cookies generally do not contain any personal information with the main exception being your IP address.

For further information visit allaboutcookies.org or the Wikipedia article on HTTP Cookies.

What type of cookies do we use?

The main types of cookies that we use are;

Login and account related cookies

Cookies help manage your session when you’re logged into Lucylou Designs website. They remember your login details during your browsing sessions as without them you would need to log in every time you visited a new page.  These cookies generally remove themselves when you log out to maintain the security of your account.

Order processing related cookies

Some cookies are essential to the on line ordering process and used by all ecommerce sites. The cookies remember and recall certain details as you move between pages during the ordering process.

Form entry related cookies

When you fill in a contact page form or comment on a product, cookies may be set to remember your user details for future correspondence.

Email newsletter related cookies

At the time of writing this Policy Lucylou Designs does not send out newsletters or mailshots. However it may do so in the future and if we do then any communications will include the option to unsubscribe from any future correspondence. Any newsletters would only be sent to clients that have purchased goods from us or completed a contact form.

Third party cookies

Lucylou Designs makes use of Google Analytics. This is one of the most widespread and trusted analytics solutions on the web for helping companies to understand how visitors use their website and ways that they can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can use this to help improve our website and user experience.

For more information on Google Analytics cookies, see the official Google Analytics page.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

As we sell products it’s important for us to understand statistics about how many visitors to our site make a purchase and this is an example of the kind of data that these cookies will track.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work these social media sites will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Disabling and Removing Cookies

You can usually prevent cookies by adjusting the settings on your browser. You can also delete cookies from your hard drive through your web browser (please refer to your specific web browsers help guide for both changing or deleting cookies)

It is also useful to be aware that disabling cookies will usually affect parts of the functionality of our website and many other websites that you visit so is generally not recommended.

Further Information

If you require more information on cookies or further help in disabling them then please contact us via our contact form, email – [email protected],co.uk .

Please also read our Privacy Policy that describes how we manage any personal data that our website collects