As 2020 has spiralled into something unrecognisable, following the rapid spread of Covid-19, I just wanted to update you on the changes I have made to the business to help keep us all safe.
As I already work alone in my home studio, I have no issues with social distancing, but as many suppliers are closed, I can only work with the gold and silver I already have in stock. This means that I may not be able to make some custom orders.
The London Assay Office is currently closed, meaning that new work can not be hallmarked. It is illegal to sell unhallmarked work which is over the minimum weight (7.78g for silver and 1g for gold) if described as gold or silver. This means that any new pieces I make weighing over this amount can only be described as white metal or yellow metal if I am to sell them legally.
All my jewellery is cleaned in an ultrasonic cleaner before being packaged onto a jewellery card, and sealed into a cello bag along with an anti tarnish tab. From the moment it comes out of the ultrasonic bath it is only handled by my gloved hands.
The packaging that I am currently using does not include my usual presentation boxes to make my orders “letterbox-friendly”. Instead your jewellery will be secured to a jewellery card, to ensure it arrives untangled. It will come wrapped in tissue paper, then packaged in a mailing box which will fit through most letterboxes. Please note that I am using First Class postage rather than Special Delivery, so that your order can be posted without queuing in a Post Office. It also means that you won’t need to collect any undelivered items from a sorting office. As such I will be offering free postage for all items posted to the UK .
If you are sending the jewellery as a gift, just drop me a note at checkout if you would like it gift wrapped, and I can send it direct at no extra charge. I can also include a hand written message in a card if this is helpful, please just ask!
Finally, please note that post is a lot slower to arrive than normal. My Postie tells me that it is busy just like Christmas, but with more sunshine!
Wishing you all the best, stay safe and stay well. Jo x